Privacy Policy

Welcome to Chic Home Decor Sale Shop (“we,” “our,” or “us”). We are dedicated to helping thoughtful homemakers, design enthusiasts, and families create beautiful, cozy, and joyful living spaces. Just as we prioritize the elegance, comfort, and security of your shopping journey, we are equally committed to protecting your personal information with care and transparency. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website chichomedecorsale.com.

By using our Site, you consent to the data practices described in this policy. If you do not agree, please discontinue use of the Site.

1. Information We Collect

To provide you with a seamless and personalized experience—from browsing our curated collections of Area Rugs and Bedding Sets to completing your purchase—we collect information you provide directly and automatically.

• Personal Identifiers: Name, email address, shipping/billing address, and phone number when you create an account, make a purchase, or contact our customer service team in Evansville, Indiana.
• Payment Information: When you make a purchase, our secure, PCI-DSS compliant payment gateways process your credit/debit card details (Visa, MasterCard, JCB) or digital wallet (PayPal) information. We do not store full payment card details on our servers.
• Transaction & Order History: Details about the products you purchase (such as Statement Lighting, Adaptive Toys, or Bath Towels), order totals, and shipping information.
• Technical & Device Data: IP address, browser type, operating system, device information, and pages you view on our Site.
• Cookies & Tracking Data: Information collected via cookies and similar technologies to enhance site functionality and your shopping experience (see Section 6 for details).

2. How We Use Your Information

We use your information solely to support your journey toward a beautiful home, in line with our philosophy of effortless and secure service.

• To process your transactions and deliver your chosen products globally (excluding Asia and certain remote regions).
• To communicate with you about your orders, provide customer support, and respond to inquiries sent to [email protected].
• To personalize your experience by suggesting products (like Artificial Greenery or Ceiling Lights) that match your style and previous purchases.
• To improve our Site, product offerings, and marketing efforts based on how customers interact with our menus and content.
• To prevent fraud, enhance security, and comply with legal obligations.

3. Sharing and Disclosure of Information

We value your trust and do not sell or rent your personal information. We may share data only in the following circumstances:

• Service Providers: With trusted partners who perform services on our behalf, such as payment processing (PayPal, card networks), order fulfillment, shipping carriers, and IT support. These partners are contractually bound to protect your data.
• Legal Compliance: If required by law, regulation, or legal process (e.g., court order).
• Business Transfers: In connection with a merger, sale of company assets, or acquisition, where customer information may be transferred as a business asset.
• With Your Consent: In any other situation, we will share your information only with your explicit permission.

4. Data Storage and Security

Your security is our priority. We implement robust measures to protect your information:

• Secure Storage: Data is stored on secure servers with limited access.
• Industry-Standard Encryption: We use SSL (Secure Socket Layer) encryption to protect data transmitted between your browser and our servers, just as we do for your payment details during checkout.
• Payment Security: All financial transactions are handled by PCI-DSS compliant payment gateways; we do not store your full card details.
• International Data Transfers: As we serve a global community (with noted exclusions), your data may be processed in the United States or other countries where our service providers operate, under appropriate safeguards.

While we strive to protect your data, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and protect your account information.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal data:

• Access & Correction: You can access and update your account information (address, preferences) by logging into your account.
• Opt-Out: You may unsubscribe from marketing emails by clicking the “unsubscribe” link in any email. Account-related communications (order confirmations, shipping updates) are essential and will continue.
• Data Deletion: You may request deletion of your personal data, subject to legal retention requirements (e.g., for tax or warranty purposes).
• Do Not Track: Our Site does not currently respond to “Do Not Track” signals. You can manage tracking via your browser settings (see below).

To exercise your rights, please contact us using the details in Section 7.

6. Cookies and Tracking Technologies

Like many elegant and functional online stores, we use cookies and similar technologies to enhance your browsing and shopping experience.

• What are Cookies? Small data files stored on your device that help us remember your preferences, analyze site traffic, and show relevant ads for products like our Cozy Elegance collections.
• How We Use Them: To enable guest checkout, remember items in your cart, personalize content, and understand how customers navigate our menu (from Accent Rugs to Cleaning Tools).
• Your Control: Most browsers allow you to refuse or delete cookies. However, disabling cookies may limit certain features, such as a smooth checkout process or personalized recommendations.

7. Contact Us

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The “Last Updated” date at the top of this page will indicate the latest revision. We encourage you to review this page occasionally to stay informed.

Thank you for trusting Chic Home Decor Sale Shop. We are honored to be part of your journey to creating a home that feels uniquely, comfortably, and joyfully yours.

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